The Service Standard Co offers a small number of focused ways to work together.

Each option is designed to provide clarity, relief, and practical support — without unnecessary complexity

• Complimentary Discovery call ( 20-30 minutes )

  The Discovery call is used to understand your current challenges, learn about your business, determine if there’s a fit and discuss potential next steps.

  Questions to answer :

  1. What type of business do you operate ?

  2. How many locations do you have ?

  3. What challenges are you hoping to solve ?

• Advisory Session ( 90 minutes ) Investment $350

  The Advisory Session is a focused 90 minute working session with the Owner or Operator designed to provide support to your in store leaders navigating real immediate challenge.

  This is not a coaching conversation or a generic consultation- it is a practical advisory experience centered on clarity, decision making and action.

  Each session includes light prework, a live working conversation and a written summary with key insights and recommendations.

  This session is ideal if you need:

  Clarity around a service, people, or operational issue with practical next steps you can apply immediately.

• Business Performance Assessment: ( 3-4 hours ) Investment $500-$750

  The Business Performance Assessment is a deeper analysis and comprehensive diagnosis for businesses that are experiencing stagnant growth,

  declining customer satisfaction, high turnover, leadership effectiveness concerns

• Observation & Insight Engagement: ( 1 to 2 weeks ) Investment $1500

  The Observation & Insight Engagement is designed to provide a real world assessment of the customer and employee experience within your organization.

  Through observation, operational review and leadership insight, we identify patterns impacting service consistency, team engagement, execution and customer perception.

• Customer Service Reset: ( 4-6 weeks ) Investment $4000

  The customer service reset is a structured short term engagement designed to stabilize service delivery, clarify expectations and provide leaders and teams with practical tools they can immediately apply. Through observation, interviews and real world walkthrough. This engagement identifies where service breaks down, why it happens and what must change to create consistency and accountability.

  Optional Services:

• Leadership and People Development Support: ( 60 days ) Investment $8000

  This reset is designed for organizations experiencing inconsistent leadership execution, manager burnout, declining

  service standards, unclear accountability, or rising team frustration and turnover.

  In 60 days, we realign leadership behaviors, reset people-development practices, and establish sustainable

  accountability. Clients experience clearer expectations, stronger communication, improved service consistency, and

  increased leadership confidence.

• 30-60-90 Day Ongoing Support: Investment $3500-$6000

  Purpose of Ongoing Coaching

  • Reinforce service standards and leadership behaviors

  • Support leaders applying change in real conditions

  • Catch drift early before old habits return

  • Build decision-making confidence over time

  Coaching Structure

  Cadence: Bi-weekly or monthly sessions, 60 minutes each, delivered in 90-day or 6-month

  cycles.